Frequently asked questions
Since 1st January 2021, parcels to Europe are subject to customs and duty fees. When receiving goods from abroad, recipients may have to pay VAT and duties. The VAT and duties will be applied depending on the type and value of the goods. For gifts over £39 and goods over £135, VAT and fees apply.
I'd like to add I'm personally very upset we left the EU and love my European neighbours.
I am GPSR complinat and my EU Rep is:
eucomply OÜ
Pärnu mnt 139b-14
11317 Tallinn, Estonia
hello@eucompliancepartner.com
+3375690241
Since 1st January 2021, parcels to Europe are subject to customs and duty fees. When receiving goods from abroad, recipients may have to pay VAT and duties. The VAT and duties will be applied depending on the type and value of the goods. For gifts over £39 and goods over £135, VAT and fees apply.
I'd like to add I'm personally very upset we left the EU and love my European neighbours.
I am GPSR complinat and my EU Rep is:
eucomply OÜ
Pärnu mnt 139b-14
11317 Tallinn, Estonia
hello@eucompliancepartner.com
+3375690241
Yes, we do.
Shipping costs are calculated at checkout depending on weight and destination.
Samples: £4-£20
Prints: £5-£30
Wallpaper and Fabric: £10-£80
Delivery is made using Royal Mail, DHL Express, FedEX or UPS and takes between 2 -12 days.
All orders that are tracked will be sent the tracking number in an email.
Please be aware duties and tax may apply.
Yes, we do.
Shipping costs are calculated at checkout depending on weight and destination.
Samples: £4-£20
Prints: £5-£30
Wallpaper and Fabric: £10-£80
Delivery is made using Royal Mail, DHL Express, FedEX or UPS and takes between 2 -12 days.
All orders that are tracked will be sent the tracking number in an email.
Please be aware duties and tax may apply.
This depends on which print you'd like to order. Each design has a different repeat size so will alter how many rolls you need. For an instant quote use our wallpaper calculator, perfect for estimates. For a more precise quote, a qualified decorator is advised to measure your space before placing your final order.
If you'd more guidance email hello@annikareed.com, always happy to help.
This depends on which print you'd like to order. Each design has a different repeat size so will alter how many rolls you need. For an instant quote use our wallpaper calculator, perfect for estimates. For a more precise quote, a qualified decorator is advised to measure your space before placing your final order.
If you'd more guidance email hello@annikareed.com, always happy to help.
Lead Time:
SAMPLES: Dispatched 1-2 working days from ordering.
FABRIC: 3-10 Days
WALLPAPER: 2- 3 Weeks
PRINTS: Dispatched 1-14 working days.
All wallpaper fabric is made to order.
This is to save waste and to avoid slight colour differences between each batch. Please ensure you order the correct quality of rolls to enable the perfect match.
Lead Time:
SAMPLES: Dispatched 1-2 working days from ordering.
FABRIC: 3-10 Days
WALLPAPER: 2- 3 Weeks
PRINTS: Dispatched 1-14 working days.
All wallpaper fabric is made to order.
This is to save waste and to avoid slight colour differences between each batch. Please ensure you order the correct quality of rolls to enable the perfect match.
I hope that you love your products from Annika Reed Studio, however, if you would like to return an item, we are able to offer a refund up to 14 days after the date of receipt. Please email hello@annikareed.com if you would like to return an item and to ensure you are eligible.
Unfortunately, it is not possible to refund sale items, personalised or bespoke items and made to order wallpaper and fabrics.
All wallpaper and fabric is printed to order unless stated, as we are a small business this is to help reduce waste. For this reason we can only accept refunds on faulty wallpaper. Please purchase a sample to ensure you are happy with the colour and scale of the pattern. As they are printed in batches please ensure you measure how much wallpaper you need, double check with a decorator or wallpaper calculator.
All items must be returned in the condition in which they were received, unused and in their original packaging.
Shipping costs are non – refundable. We advise that you send your returned item as a tracked parcel to ensure it arrives safely. We cannot reimburse your shipping costs and will not be held responsible for items lost or damaged in transit. All goods shall remain your responsibility until we receive them.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days
Please make sure you enclose your full details and original order number with the returned items.
Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
We are not under obligation to accept return of surplus wallpaper rolls that have been ordered in error.
If you require any assistance please do not hesitate to get in touch via hello@annikareed.com
I hope that you love your products from Annika Reed Studio, however, if you would like to return an item, we are able to offer a refund up to 14 days after the date of receipt. Please email hello@annikareed.com if you would like to return an item and to ensure you are eligible.
Unfortunately, it is not possible to refund sale items, personalised or bespoke items and made to order wallpaper and fabrics.
All wallpaper and fabric is printed to order unless stated, as we are a small business this is to help reduce waste. For this reason we can only accept refunds on faulty wallpaper. Please purchase a sample to ensure you are happy with the colour and scale of the pattern. As they are printed in batches please ensure you measure how much wallpaper you need, double check with a decorator or wallpaper calculator.
All items must be returned in the condition in which they were received, unused and in their original packaging.
Shipping costs are non – refundable. We advise that you send your returned item as a tracked parcel to ensure it arrives safely. We cannot reimburse your shipping costs and will not be held responsible for items lost or damaged in transit. All goods shall remain your responsibility until we receive them.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days
Please make sure you enclose your full details and original order number with the returned items.
Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.
We are not under obligation to accept return of surplus wallpaper rolls that have been ordered in error.
If you require any assistance please do not hesitate to get in touch via hello@annikareed.com
Yes you can.
Love the design but not in keeping with your interior colour scheme? We can print any design in any colour and repeat size. I’m only an email away, so drop me a line and we can talk about your interior dreams. hello@annikareed.com
Yes you can.
Love the design but not in keeping with your interior colour scheme? We can print any design in any colour and repeat size. I’m only an email away, so drop me a line and we can talk about your interior dreams. hello@annikareed.com
All my designs begin with a sketchbook and pen. Refining then hand drawing the images onto a piece of Asian wood, where I carve them according to the age-old practices I learned whilst doing a residency at the University of Shanghai in China, in 2006.
While in China I worked alongside masters in woodblock printing and developed my unique style.
Traditional woodcuts are printed from separate blocks, one created for each colour. I work differently, carving away each colour, one at a time, and use the same block to print all the layers of my designs.
It takes at least a month to complete a full series of carvings and colour layers. If I make a mistake, I can’t know it until the end of the process. If I make a mistake, I’ve lost a month and have to start from scratch -- so chance plays a big role in the final outcome.
This process of wood carving and painting in layers produces uniquely rich, layered, painterly prints.
I print all designs by hand in my studio in Somerset using non-toxic techniques. Ink is rolled onto the wood and printed over the previous layer. Some designs only need one colour, others require several.
Once I'm happy with the block and repeat, they are scanned and manufactured in the UK as wallpaper and fabrics.
All my designs begin with a sketchbook and pen. Refining then hand drawing the images onto a piece of Asian wood, where I carve them according to the age-old practices I learned whilst doing a residency at the University of Shanghai in China, in 2006.
While in China I worked alongside masters in woodblock printing and developed my unique style.
Traditional woodcuts are printed from separate blocks, one created for each colour. I work differently, carving away each colour, one at a time, and use the same block to print all the layers of my designs.
It takes at least a month to complete a full series of carvings and colour layers. If I make a mistake, I can’t know it until the end of the process. If I make a mistake, I’ve lost a month and have to start from scratch -- so chance plays a big role in the final outcome.
This process of wood carving and painting in layers produces uniquely rich, layered, painterly prints.
I print all designs by hand in my studio in Somerset using non-toxic techniques. Ink is rolled onto the wood and printed over the previous layer. Some designs only need one colour, others require several.
Once I'm happy with the block and repeat, they are scanned and manufactured in the UK as wallpaper and fabrics.
OUR WALLPAPER AND FABRIC IS DESIGNED FOR EACH AND EVERY ROOM IN THE HOME, BUT NOT EVERY HOUSE ON THE STREET.
MADE TO ORDER:
We make our designs to order, which means that we only print what is required, minimising waste and reducing our carbon footprint.
MADE IN THE UK:
Designed in Frome and printed here in the UK supporting local skill and employment.
RECYCLE/REUSE:
We use recycled or recyclable materials for our packaging and avoid unnecessary waste. Every small step counts towards a greener future, and we want you to join us in making a difference.
FOREST STEWARDSHIP CERTIFIED:
Our wallpapers are FSC certified, which means that the trees we use are harvested sustainably, and the forest is protected to preserve rare species of plants and animals.
INKS:
We also use water-based, environmentally friendly inks in all of our products. These inks are durable, long-lasting, and free from harmful chemicals such as Cadmium, Chromium, Mercury, Lead, or Formaldehyde.
OUR WALLPAPER AND FABRIC IS DESIGNED FOR EACH AND EVERY ROOM IN THE HOME, BUT NOT EVERY HOUSE ON THE STREET.
MADE TO ORDER:
We make our designs to order, which means that we only print what is required, minimising waste and reducing our carbon footprint.
MADE IN THE UK:
Designed in Frome and printed here in the UK supporting local skill and employment.
RECYCLE/REUSE:
We use recycled or recyclable materials for our packaging and avoid unnecessary waste. Every small step counts towards a greener future, and we want you to join us in making a difference.
FOREST STEWARDSHIP CERTIFIED:
Our wallpapers are FSC certified, which means that the trees we use are harvested sustainably, and the forest is protected to preserve rare species of plants and animals.
INKS:
We also use water-based, environmentally friendly inks in all of our products. These inks are durable, long-lasting, and free from harmful chemicals such as Cadmium, Chromium, Mercury, Lead, or Formaldehyde.
We ensure all our products comply with GPSR, CE marking, and other
applicable EU Directives. Our EU Responsible Person for GPSR product safety
compliance is EU Compliance Partner.
We ensure all our products comply with GPSR, CE marking, and other
applicable EU Directives. Our EU Responsible Person for GPSR product safety
compliance is EU Compliance Partner.
NON-WOVEN WALL-COVERING HANGING INSTRUCTIONS
We advise that a professional be used when hanging non-woven wallpaper. The instructions can be found below:
Preparation
Walls should be dry, clean, and even.
Remove any old wallpaper and loose paint.
Roughen painted surfaces with sandpaper.
For best results, walls should be cross lined using a good quality lining paper. Sizing the lining paper will aid adhesion. Lining should be allowed to dry out completely before hanging the wall covering.
PASTING AND HANGING YOUR NON-WOVEN WALL COVERINGS
This is a paste the wall product. The decorator should paste the wall and not the back of the wall covering.
A good quality, solvent free, fungicide protected ready-mixed ‘tub’ adhesive – specifically for paste the wall non-woven papers should be used.
Paste should be evenly applied to the wall to hang one length at a time, to an area slightly wider than width of the paper.
Butt joints and use a decorator’s brush to smooth down the wall covering, working from the centre to the edges to express air bubbles.
Avoid squeezing paste out of the joints and ensure paste does not get onto the brush or roller.
No paste should be allowed to come into contact with the surface and hands should be kept clean and dry whilst hanging the wall covering.
Paste will damage the surface. The company cannot accept responsibility for marks or damage caused by paste.
Should any paste have been allowed to come into contact with the surface, it should be lightly sponged whilst still moist, using a clean damp sponge.
NON-WOVEN WALL-COVERING HANGING INSTRUCTIONS
We advise that a professional be used when hanging non-woven wallpaper. The instructions can be found below:
Preparation
Walls should be dry, clean, and even.
Remove any old wallpaper and loose paint.
Roughen painted surfaces with sandpaper.
For best results, walls should be cross lined using a good quality lining paper. Sizing the lining paper will aid adhesion. Lining should be allowed to dry out completely before hanging the wall covering.
PASTING AND HANGING YOUR NON-WOVEN WALL COVERINGS
This is a paste the wall product. The decorator should paste the wall and not the back of the wall covering.
A good quality, solvent free, fungicide protected ready-mixed ‘tub’ adhesive – specifically for paste the wall non-woven papers should be used.
Paste should be evenly applied to the wall to hang one length at a time, to an area slightly wider than width of the paper.
Butt joints and use a decorator’s brush to smooth down the wall covering, working from the centre to the edges to express air bubbles.
Avoid squeezing paste out of the joints and ensure paste does not get onto the brush or roller.
No paste should be allowed to come into contact with the surface and hands should be kept clean and dry whilst hanging the wall covering.
Paste will damage the surface. The company cannot accept responsibility for marks or damage caused by paste.
Should any paste have been allowed to come into contact with the surface, it should be lightly sponged whilst still moist, using a clean damp sponge.
I recommend a premium quality tub adhesive, or an equivalent good quality pH neutral, solvent-free, fungicide protected, light grade adhesive. I'd advise against a self-mix adhesives as they have a higher water content.
Halls Beeline is a trusted brand.
I recommend a premium quality tub adhesive, or an equivalent good quality pH neutral, solvent-free, fungicide protected, light grade adhesive. I'd advise against a self-mix adhesives as they have a higher water content.
Halls Beeline is a trusted brand.